Find answers to commonly asked questions about the Lexus Enform®* suite of connected services. If you're an existing owner, please visit LexusDrivers.com for additional questions and troubleshooting assistance.
Use Lexus Mobile Link to determine the compatibility of your mobile device.
Vehicle(s) shown may feature optional equipment.
© 2014 Lexus, a Division of Toyota Motor Sales, U.S.A., Inc. All information contained herein applies to U.S. vehicles only.
|Always drive safely, obey traffic laws & focus on the road while driving. Apps/services vary by phone/carrier; functionality depends on many factors. Select apps use large amounts of data, you are responsible for charges. Apps/services are subject to change. Apps identified by TM or ® are trademarks or registered trademarks of their respective companies. For enrollment, cost and more details, see lexus.com/enform.|
|Availability and accuracy of the information provided by the Navigation System or any XM services mentioned (if installed) are dependent upon many factors. Use common sense when relying on information provided. Services not available in every city or roadway. Periodic Navigation updates available at additional cost. Please see your Navigation System Owner's Manual or contact XM for details.|
|Contact with the Lexus Enform and/or Safety Connect response center is dependent upon the telematics device being in operative condition, cellular connection availability, navigation map data and GPS satellite signal reception, which can limit the ability to reach the response center or receive emergency support. Enrollment and Telematics Subscription Service Agreement required. A variety of subscription terms is available; charges vary by subscription term selected.|
|Lexus Enform® premium services Destination Assist and eDestination will function in the contiguous United States and Washington, D.C. These services may also function in Hawaii and limited areas of Alaska for vehicles that contain map data for those states. They will not function in Canada or in other countries outside the United States.|
|Lexus Enform® is available. Contact with the Lexus Enform® response center is dependent upon the telematics device being in operative condition, cellular connection availability, navigation map data and GPS satellite signal reception, which can limit the ability to reach the response center or receive emergency support. Enrollment and Telematics Subscription Service Agreement required. A variety of subscription terms is available; charges vary by subscription term selected.|
|Always obey traffic regulations, maintain awareness of your surroundings and all road and traffic conditions.|
|The Lexus Enform® App Suite is available on all Navigation equipped 2013 and newer Lexus models with the exception of 2013 GX.|
|Safety Connect services will function in the United States, including Hawaii and Alaska, and in Canada. The services will not function In any other countries.|
|Be sure to obey traffic regulations and maintain awareness of all road and traffic conditions at all times.|
|All the airbag (AB) systems are Supplemental Restraint Systems. All ABs (if installed) are designed to inflate only under certain conditions and in certain types of severe collisions: frontal and knee ABs typically inflate in frontal collisions; side and side curtain ABs in side collisions; Roll-Sensing Curtain ABs at a severe tilt degree, roll or lateral G-force. In all other accidents, the ABs will not inflate. To decrease the risk of injury from an inflating AB, always wear seatbelts, sit upright in the middle of the seat as far back as possible and do not lean against the door. Do not put objects in front of an AB or around the seatback. Do not use a rearward-facing child seat in any front passenger seat. The force of an inflating AB may cause serious injury or death. Please see your Owner's Manual for further information/warnings.|
|Bluetooth® technology phones listed on lexus.com have been tested for compatibility with Lexus vehicles. Performance will vary based on phone software version, coverage and your wireless carrier. Phones are warranted by their manufacturer, not Lexus. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Lexus is under license. Other trademarks and trade names are those of their respective owners.|