Service History
Resources
Click on a link for further details.

Lexus Link® [1] is the factory-installed system that preceded the Lexus Enform™ [2] [3] suite of services offered on most new Lexus vehicles. The Lexus Link service, offered on 2006-2009 LX and GX models, 2007-2009 GS and LS models and 2009 LSh and GSh models, utilizes a dedicated cellular phone, Global Positioning Satellite (GPS) technology and 24-hour live support to provide drivers with reliable and helpful assistance at the touch of button.
Choose From Two Plan Levels
In addition to safety and security, Lexus Link technology offers many other benefits. Owners of vehicles equipped with this system can enhance their service with features like step-by-step Driving Directions, Information Assistance or Personal Calling.
Choose From Two Plan Levels
In addition to safety and security, Lexus Link technology offers many other benefits. Owners of vehicles equipped with this system can enhance their service with features like step-by-step Driving Directions, Information Assistance or Personal Calling.
|
|
LX Lexus Link Tutorials |
GX Lexus Link Tutorials |
LS Lexus Link Tutorials |
GS Lexus Link Tutorials |
LSh Lexus Link Tutorials |
GSh Lexus Link Tutorials |
Safety Plan [4]
Airbag Deployment Notification [5]
If an airbag inflates or your vehicle experiences a severe impact, Lexus Link is immediately activated. An emergency call is placed to the Lexus Link Call Center, enabling your Lexus Link Advisor to:
- Determine your vehicle's location
- Communicate directly with you (if possible) to assess your situation
- Contact the nearest emergency services provider and direct them to your location
Stolen Vehicle Location Assistance [5][6]
If your vehicle is ever stolen, your Lexus Link Advisor will walk you through the process of reporting the theft to the police. They can even activate the GPS system to assist law enforcement in locating your vehicle. All you need to do is contact the Lexus Link Call Center and provide your PIN code.
Emergency Services Notification [5]
Press the Lexus Link Emergency button and your Lexus Link Advisor will quickly respond. After assessing the situation, your Advisor can contact the appropriate emergency personnel, inform them of your emergency and provide your location.
Roadside Assistance [5]
If your vehicle ever runs out of gas or has a flat tire, press your Lexus Link Services button. A Lexus Link Advisor can contact a roadside assistance provider for you and even provide them with your location [4].
Remote Door Lock/Unlock [5][6]
If you find yourself locked out of your Lexus or are concerned that you may have left your vehicle unlocked, you can call Lexus Link, toll-free, and ask an Advisor to use remote functions to unlock or lock your vehicle.
Remote Horn and Lights [5][6]
Having trouble remembering where you parked your vehicle? Call the toll-free Lexus Link number and provide your PIN to have a Lexus Link Advisor send a signal to your Lexus. The lights of your vehicle will flash and the horn will sound, making it easier for you to locate your Lexus.
Accident Assist
If your vehicle is involved in a collision, push the Services button and your Lexus Link Advisor will walk you through a checklist developed in conjunction with leading insurance companies, helping to reduce the chance of future insurance-claim complications.
Advisor Playback
You can record up to two minutes of conversation while speaking with your Advisor and play it back as often as needed.
All Safety Plan Features - and More
In addition to all the comforts the Safety Plan provides, the Directions Plan offers quick access to Driving Directions, Convenience Services and Ride Assist (for alternative transportation). Upgrading to the Directions Plan is easy and requires only a minimal increase in your subscription fee.
Driving Directions [5]
Whether you're lost or just need an alternate route, help is never far away. Your Lexus Link Advisor will pinpoint your location using GPS technology, then provide you with clear, step-by-step directions to your destination. This feature is also ideal for those who often drive in unknown areas or remote locations. For added convenience, you can replay the instructions as often as needed via the Advisor Playback feature.
Information and Convenience Services [5]
Whether you're looking for a local restaurant, require accommodations for the night or just want to know the location of the nearest ATM or gas station, your Lexus Link Advisor can help. They have access to more than 7 million service listings in over 250 categories, and can even download a phone number to your Lexus Link system for use with Personal Calling.
Ride Assist [5]
If for any reason you're unable to drive, your Lexus Link Advisor can arrange for alternative transportation-via taxi or, if you wish, by contacting a friend or relative. And if your Lexus is in need of repair, Roadside Assistance [7] can be contacted as well. (Subscriber assumes responsibility for transportation fees.)
Personal Calling [8]
With Personal Calling, you can look forward to hands-free, voice-activated calls-even if you've lost your cell phone or its battery has lost its charge. Just select the 12-month prepaid package that best suits your needs, then enjoy all the conveniences that Personal Calling provides. Since Personal Calling is always with you, you can make calls by simply speaking the number, or program the system to automatically connect you when you say a name or location. Your Advisor can also download numbers directly to your vehicle so the system can recall them later.
Advanced Services [8]
The combination of Lexus Link's voice-recognition capabilities and your Personal Calling minutes gives you quick access to personally relevant information. Practical and convenient, Advanced Services allows you to make the most of your time on the road, whether you need to determine the best route to take, make a critical investment decision or get the latest weather report.
Just press the phone button on your Lexus Link control panel and say "Advanced Services." After the system connects, use one of these commands:
"Get My Traffic"
Receive up-to-date reports on construction, major delays and accidents within a five-mile radius of your location. You can personalize your report on the Internet by expanding the range or by setting a preferred route (traffic available in most markets).
"Get My Weather"
Hear a three-day weather report for your vehicle's current location.
"Get My Stocks"
Listen to a financial report that includes a customized selection of up to 10 stocks you configure via the Internet.
My Advanced Services
Just press the phone button on your Lexus Link control panel and say "Advanced Services." After the system connects, use one of these commands:
"Get My Traffic"
Receive up-to-date reports on construction, major delays and accidents within a five-mile radius of your location. You can personalize your report on the Internet by expanding the range or by setting a preferred route (traffic available in most markets).
"Get My Weather"
Hear a three-day weather report for your vehicle's current location.
"Get My Stocks"
Listen to a financial report that includes a customized selection of up to 10 stocks you configure via the Internet.
My Advanced Services
You can equip your Lexus vehicle [1] with the Lexus Link system for $900 MSRP [9]. Your initial purchase includes a one-year Safety Plan subscription. The cost of other plans is listed in the chart below.
| Plan Level | First Year (With purchase of $900 Lexus Link option) |
Renewal (Annual) | Renewal (Monthly) |
|---|---|---|---|
| Safety | Included ($199 value) | $199 | $16.95 |
| Directions | $200 ($399 value) | $399 | $34.95 |


