How do I change my username and password?
How do I deactivate my account?
Can I cancel my e-Newsletter subscriptions on this site?
To change your username and password, click My Profile in the upper right corner. Then click Update next to Security Credentials. Type in your new username and/or password and click Update to save the changes.
To change your address, click My Profile in the up right corner. Then click Update next to your address. Type in your new address and click Update again to save the changes.
To deactivate your Lexus Drivers account. click My Profile in the upper right corner. Then click Deactivate My Account. You will be asked to confirm deactivation. If you choose to deactivate your account, please be aware that your username and password will be deleted. You may register again at any time in the future if you wish to do so.
If you no longer wish to receive the Lexus Pursuit monthly e-newsletter or Lexus Magazine quarterly e-newsletter, you may cancel your subscription in My Profile. To cancel one or both of your e-newsletter subscriptions, click Update next to E-newsletter Subscriptions. Select the "No thank you." option and then click Update to cancel your subscription(s).
Lexus owners are eligible to receive our quarterly Lexus Magazine, which encompasses everything from sports and culture to cuisine and travel. If you are an owner and have not already subscribed, you may do so in My Profile.
If you no longer wish to receive the latest on the Lexus lifestyle in the quarterly Lexus Magazine, click My Profile to cancel your subscription.
How do I add a vehicle to my profile?
Why can't I add a vehicle if I'm a driver?
What is a VIN? Where can I find my VIN?
What is a vehicle of interest?
How do I add a vehicle of interest?
I haven't received my replacement manual yet. What do I do?
Click the My Vehicles tab in My Profile. Click Add a Lexus Vehicle. Type in the VIN and nickname for the vehicle you would like to add, then click Add. Once you Confirm the information is correct, the vehicle will be added to your profile.
Click the My Vehicles tab in My Profile. From here you can change the vehicle's nickname, change your primary vehicle, update and update your dealers.
The owner of that vehicle must add you as a driver first. Then you may add the vehicle to your profile.
VIN stands for Vehicle Identification Number. It can be located in the front window of any vehicle on the driver's side or in the driver's side door jam. It is 17 characters long and contains both letters and numbers.
Click Remove Vehicle on the My Vehicles page in My Profile.
A vehicle of interest is a Lexus model that you are interested in exploring in order to aide your purchase decision. You can add a vehicle of interest by selecting the model, year and purchase intent and clicking Add on the Vehicle of Interest tab in My Profile.
If it has been more than 2-6 weeks since you have ordered your replacement owner's manual, please call Lexus Customer Service at 1-800-255-3987.
Lexus Personalized Settings allows certain electronic functions, such as automatic door locks, power window system, illuminated entry system, and moon roof operation to be customized to your preferences by the Lexus dealer. Programming of these features is performed once at no charge either at the time of delivery, at the 30 day/1,000 mile scheduled maintenance service (2008 models only), or within 12 months of the vehicle's in-service date. This service is provided only by authorized Lexus dealerships.
Accessories for your Lexus may be purchased at your local Lexus dealership. Click here to browse accessories for any of your Lexus vehicles. To search for a dealer, type in your zip code below and click >.
How do I view my service history?
Why can't I edit dealer reported service?
My dealer reported service is wrong. How can I correct it?
What are the different dealer types?
How do I change my preferred dealer?
Click My Lexus, then Service and then Service History to view your service history.
Click My Lexus, then Service and then Service History. From your service history page, click Add Service Event to add service performed by a non-Lexus dealer.
For customer convenience and accurate records your dealer will update your service history after each visit. Since it is reported by the dealer, you cannot update this information.
If there is an error in your dealer reported service, you may contact the specific dealer who performed the service and they can make the correction for you.
There are three dealer types: preferred dealer, selling dealer and servicing dealer. Preferred Dealer is the dealer you select in your profile and the one that you prefer. Selling Dealer is the dealership where you purchased your Lexus. Servicing Dealer is the dealer to most recently service your Lexus vehicle.
Log in and click My Lexus, then My Lexus Dealers. At the bottom of the page, click Select a New Preferred Dealer. From there you will be able to select one of your pre-existing dealers to be your new preferred dealer or you can search for a new dealer.
Your selling dealer is the dealer that your Lexus was purchased from, so it will always be the same, which is why you cannot change it. Your servicing dealer is the last dealer to service your Lexus vehicle and therefore is automatically updated each time your vehicle is serviced.
Yes, all your dealers, including your preferred dealer, can be the same.
Log in to the site and click on My Benefits. Choose a benefit to view redemption information for it.
People who own a Lexus vehicle or share a Lexus owner's household (and have a valid driver's license), can redeem owner benefits.
Which Lexus vehicle models are available with Lexus Enform?
Can my Lexus Safety Connect-equipped vehicle be upgraded to Lexus Enform?
Can I include payment for additional years of subscription with my lease or purchase contract?
Should I provide a credit card if I only plan to use the complimentary service?
What is the warranty on my Lexus Enform and/or Safety Connect product?
Can I purchase the Lexus Enform services without Safety Connect?
May I purchase a subscription to Safety Connect without Lexus Enform services?
Are Lexus Enform and/or Safety Connect subscription services cancellable?
Does a Lexus Enform subscription include XM NavTraffic®/XM NavWeather™?
Do I receive any subscription discounts if I purchase a Certified Pre-Owned Vehicle?
Can I use my Lexus VisaŽ credit card points to purchase additional years of subscription?
How can I update my account information?
If my vehicle is totaled, is there a subscription refund?
What language does Lexus Enform support?
Are there geographic limitations to the Lexus Enform services?
Where can I find more information on how to use Lexus Enform with Safety Connect?
How does Lexus Link® differ from the new Lexus Enform/Safety Connect services?
How can I update my navigation software?
What can I do if I logon to LexusDrivers.com and I don't see my subscription?
What do I do if I am unable to locate my desired destination?
How many destinations can I send to my vehicle?
Why do I need to input a zip code for eDestination?
I selected my destinations on LexusDrivers.com. What now?
Which cities does Zagat® have ratings for?
Can I add comments and labels to my eDestination folders?
If I cancel my subscription, will I still have access to my eDestination folders?
Can I copy my saved destination folders from one vehicle to another?
How often are Zagat Guides updated?
Can I share my eDestination files with other Lexus Enform users?
How do I operate eDestination?
Will Lexus offer concierge-like services?
Can Destination Assist make restaurant reservations for me?
Does Destination Assist have access to Zagat hotel ratings?
How do I use Destination Assist?
Is there an indicator in my vehicle that will tell me whether I am within cellular range?
How do I know the system works?
What does the green light near my SOS button mean?
If my Navigation System malfunctions, is my Safety Connect service compromised?
What happens if the SOS button is accidentally pressed?
Can a customer request destination services by pushing the SOS button?
What do I do if my vehicle is stolen?
If my vehicle is in a bad cell area, will the system work?
If I have Safety Connect, do I receive a discount on my car insurance?
What is the PIN or passcode I selected during my enrollment used for?
If Safety Connect can track my vehicle, how will you protect my privacy?
Which Lexus vehicle models are available with Lexus Enform?
Lexus Enform is available on select MY 10 equipped Lexus vehicles manufactured after August 1, 2009.
If I am currently a Lexus Link® customer, will I be able to upgrade my Lexus Link vehicle to Lexus Enform?
No, though you will continue to be able to enjoy Lexus Link services.
Visit www.mylexuslink.com for
more information.
I purchased my vehicle before Lexus Enform with Safety Connect was available. Can my vehicle be retrofit with Lexus Enform with SafetyConnect hardware?
No, Lexus Enform and Safety Connect are available only as factory installed options on select 2010 Lexus models.
Can my Lexus Safety Connect-equipped vehicle be upgraded to Lexus Enform?
A factory-installed Lexus Navigation System is necessary to receive Lexus Enform Service.
A Lexus vehicle that has a Safety Connect subscription and the navigation hardware can be upgraded
to Lexus Enform services by calling Safety Connect customer care at 1-800-25-LEXUS.
ACTIVATION
If I purchase a Lexus Enform with Safety Connect-equipped new or used vehicle, when will my complimentary trial subscription begin?
Your complimentary trial begins when you purchase your new vehicle, and lasts for one year.
A Lexus Pre-Owned Vehicle that is less than one year old may have remaining trial
subscription if your purchase was made within the one-year trial period. You may be enrolled by your Lexus dealer,
or contact the Lexus Enform response center at 1-800-25-LEXUS to accept the remainder of the trial.
Can I include payment for additional years of subscription with my lease or purchase contract?
Yes. You can include payment for additional years of subscription into your Lexus Financial Services
lease or purchase contract. This is a convenient way to ensure you have the security of Safety Connect
and added convenience of Lexus Enform.
Should I provide a credit card if I only plan to use the complimentary service?
Though a credit card is not required to enjoy your complimentary trial, providing one ensures that there is no lapse in security or convenience coverage at the end of your trial period.
I provided my credit card during the trial subscription. Will I be automatically renewed and my credit card charged?
Yes. Providing a credit card during the trial subscription ensures worry-free automatic renewal at the end of your
trial period. You will be notified with a friendly reminder one month prior to auto-renewal, at which time you may
select to opt-out of renewing your subscription.
If my paid subscription doesn't start until after my trial period ends, why am I charged for a multiyear subscription today instead of a year from now at the end of my trial?
Purchasing a prepaid multiyear subscription ensures continuity for your safety and convenience services.
Discounts are available for multiyear purchases.
Will my Lexus Enform and Safety Connect services be active by the time my vehicle arrives at the dealership?
Yes, vehicles equipped with Lexus Enform and/or Safety Connect will arrive pre-activated.
SUBSCRIPTION
I purchased a Lexus Enform and/or Safety Connect equipped-Lexus vehicle and would now like to purchase a subscription plan. What can I do?
Equipped Lexus vehicles will arrive with factory-installed systems. During a pre-delivery inspection,
your Lexus dealer will verify that your vehicle is properly equipped and then simply enroll you via an
online system. Call 1-800-25-LEXUS.
If I purchase a multiyear Lexus Enform and/or Safety Connect subscription and then purchase a new vehicle and want to transfer the service, will I still receive my first year complimentary trial subscription on the new vehicle?
Yes. A complimentary trial period comes with every Lexus Enform or Safety Connect-equipped new-vehicle purchase.
Rather than a transfer of service, however, your prior subscription will be cancelled,
any remaining balance will be refunded to you, and a new subscription will be initiated on the new vehicle.
What is the warranty on my Lexus Enform and/or Safety Connect product?
Lexus Enform and Safety Connect are covered by your vehicle's basic warranty.
Please check your
When I purchase a Lexus Enform subscription do I also pay an additional fee for the Safety Connect service?
The subscription plan for Lexus Enform with Safety Connect is $264.90 per year,
and this price includes all Safety Connect and Lexus Enform services. With the exception
of possible state or local sales taxes, there are no additional charges.
Can I purchase the Lexus Enform services without Safety Connect?
No, Safety Connect is required to obtain Lexus Enform services, so when you subscribe
to Lexus Enform for $264.90 per year, this includes all services.
May I purchase a subscription to Safety Connect without Lexus Enform services?
Yes, the subscription plan for Safety Connect is $139.95 per year plus applicable state and local taxes.
Are Lexus Enform and/or Safety Connect subscription services cancellable?
Yes, you can cancel your service at any time by calling 1-800-25-LEXUS, and a prorated refund will be issued via check or credit.
Does a Lexus Enform subscription include XM NavTraffic®/XM NavWeather™?
Advanced XM® services require a valid XM® Radio subscription and are sold
separately by XM. Customers who want to extend their three month XM trial must contact XM directly at 1-877-515-3987.
Do I receive any subscription discounts if I purchase a Certified Pre-Owned Vehicle?
Subscription rates are standard whether purchasing a Certified Pre-Owned Vehicle (CPO)
or a new vehicle. However, if your CPO vehicle is less than a year old, you may still enjoy
the remaining complimentary service if your purchase is within the original trial period.
Please see your Lexus dealer for details regarding your vehicle.
Can I use my Lexus Visa® credit card points to purchase additional years of subscription?
Not at this time.
I purchased a multiyear contract for two years of service. Does my purchase include the trial period?
The first year of service is included with new vehicles; therefore, purchasing two additional years
of service would provide you with 36 months of service.
How can I update my account information?
You may call 1-800-25-LEXUS and follow the prompts for Lexus Enform. An operator can assist with updates to your account.
If my vehicle is totaled, is there a subscription refund?
Any subscription months that you have purchased are eligible for a prorated refund.
The first year of service is not refundable because it is an included trial with your new vehicle purchase.
LEXUS ENFORM™ SERVICES
What language does Lexus Enform support?
Lexus Enform Destination Assist operators support many languages, including English and Spanish.
eDestination features on LexusDrivers.com are in English only.
Are there geographic limitations to the Lexus Enform services?
Safety Connect services will function in the United States, including Hawaii and Alaska, and in Canada.
The services will not function outside of the United States in countries other than Canada.
Lexus Enform premium services Destination Assist and eDestination will function in the contiguous
United States and D.C. These services may also function in Hawaii and limited areas of Alaska for
vehicles that contain map data for those states. Destination Assist and eDestination will not function in
Canada or in other countries outside the United States.
Lexus Insider and XM® services will function in the contiguous United States and Canada. The
XM NavTraffic®, XM NavWeather™, and XM® Sports and Stocks services are available in the 48
contiguous United States and D.C. For details about the XM service coverage areas,
visit www.xmradio.com or
call the XM Listener Care Center at 1-877-515-3987.
Where can I find more information on how to use Lexus Enform with Safety Connect?
To view the Lexus Enform with Safety Connect users guide, click here.
To view Lexus Enform and Safety Connect tutorials, click here.
How does Lexus Link® differ from the new Lexus Enform/Safety Connect services?
Lexus Link has been available on select Lexus vehicles since the 2001 model year. Both Lexus Link and
Lexus Enform with Safety Connect offer safety and security services such as Stolen Vehicle Location and an
Emergency Assistance Button (SOS). Lexus Enform also has the added convenience of eDestination, a feature
which allows you to send locations and destinations wirelessly from home to your vehicle, and Destination Assist,
which connects you with a live operator to help you find locations and send destinations to your vehicle while
you are on the road.
How can I update my navigation software?
Updates to the mapping software on the in-vehicle navigation unit can be purchased from and installed by your Lexus dealer.
LEXUS ENFORM™ EDESTINATION
What can I do if I logon to LexusDrivers.com and I don't see my subscription?
Please call the Lexus Enform response center at 1-800-25-LEXUS and follow the prompt
for eDestination, and the agent will gladly help. You may need to provide your password (PIN) or Vehicle ID #.
What do I do if I am unable to locate my desired destination?
Use an alternative mapping source to verify that your search is accurate and to locate
the destination address. Then, use the "Address" tab to input the address of your destination.
How many destinations can I send to my vehicle?
Up to 200 destinations can be sent at a time, sorted in up to 20 folders, each containing up to 10 destinations.
Why do I need to input a zip code for eDestination?
eDestination is a location-based search feature that uses your zip code or city and
state as a point of reference to begin a destination search.
I selected my destinations on LexusDrivers.com. What now?
It's easy. Now, click on the "Send Changes Now" button and look for the icon to change
from red to green. This means the destinations have been sent wirelessly to your vehicle.
Then go to the vehicle, start it, go to the navigation screen, press "Info," "Points of Interest,"
click "Download" and "Yes" to confirm. The destinations will appear exactly as you organized them on your
computer through LexusDrivers.com.
Which cities does Zagat® have ratings for?
Zagat covers most cities in the United States.
Please visit www.zagat.com for a complete listing.
Can I add comments and labels to my eDestination folders?
Yes. While you are logged into LexusDrivers.com, you can add labels and notes for
each folder and each destination. Once you have selected your destination and click on the
notes section, you can type in notes like "be sure to try the New York steak" at a special restaurant.
If I cancel my subscription, will I still have access to my eDestination folders?
Yes, you will have access to folders and destinations saved while your subscription was active.
However, you will not be able to add folders or destinations, upload them to your vehicle's navigation system,
or view Zagat ratings.
Can I copy my saved destination folders from one vehicle to another?
If both vehicles are within your subscription, you can share eDestination files electronically.
How often are Zagat Guides updated?
Zagat updates their ratings guides annually. However, users' reviews are updated more
frequently on their website. Please visit www.zagat.com
for more information.
Can I share my eDestination files with other Lexus Enform users?
No, only vehicles within your subscription can share eDestination files electronically.
How do I operate eDestination?
Refer to your
Lexus Enform User's Guide
for detailed instructions or to view a tutorial video on the Lexus Drivers site,
click here.
LEXUS ENFORM™ DESTINATION ASSIST
Will Lexus offer concierge-like services?
Lexus Enform Destination Assist offers the assistance of route guidance and can even access
Zagat-rated restaurants. Once the agent finds the destination, it can be sent wirelessly to the vehicle's
navigation system for easy map guidance.
Can I use Destination Assist while I'm driving, or is this prevented as with other navigation features?
Yes! Now that you have access to a live operator, you can search for and have destinations sent to your
Navigation System while on the go.
Can Destination Assist make restaurant reservations for me?
No. However, your Lexus Enform response center agent can provide the phone number of the restaurant for you
verbally or send the number to your on-board terminal. If you have a cell phone paired via Bluetooth®,
you can make a hands-free call by selecting the phone number on the Info Tab.
Note: Call can only be made while vehicle is stopped.
Does Destination Assist have access to Zagat hotel ratings?
Not at this time.
I have already enrolled in my trial subscription. Why am I receiving a message on my navigation screen instructing me to enroll?
If it is your first time operating Destination Assist, you may see a pop-up instructing you to enroll.
This is a one-time default prompt that can be bypassed by proceeding to make a call to a Lexus Enform
response center agent using the appropriate buttons on your navigation screen.
Once the first Destination Assist call is complete, the pop-up warning should be turned off.
How do I use Destination Assist?
Refer to your
Lexus Enform User's Guide
for detailed instructions or to view a tutorial video on the Lexus Drivers site,
click here.
Is there an indicator in my vehicle that will tell me whether I am within cellular range?
There is an icon on the Navigation System screen that indicates if the device is in cell coverage while operating
Destination Assist. The number of bars on the icon increases with the strength of the signal.
SAFETY CONNECT™ SERVICES
How do I know the system works?
The Safety Connect system will display a green light by the SOS button-this light indicates the service is active.
If a red light is illuminated, there may be a problem with the vehicle hardware and it should be brought to
an authorized Lexus dealer.
If I cancel my enrollment or my trial expires and I choose not to renew, will the light in my vehicle change from green to red, or will it just turn off?
If you choose to deactivate your vehicle, the small overhead LED light will turn off. If the vehicle cannot be reached
for 120 days-the vehicle has not been used or is in an area of limited cellular connectivity-the vehicle light may
remain green even though service has been turned off. See your Lexus dealer for assistance.
What does the green light near my SOS button mean?
The green indicator shows that the system is active. All new vehicles purchased should have a green light before the
customer leaves the dealership. When you are connected with a response center agent, the green light will flash on and off.
Press and hold the SOS button to cancel the call, or stay on the line for the operator to respond.
If my Navigation System malfunctions, is my Safety Connect service compromised?
Not necessarily. The Navigation System and Safety Connect product are separate hardware units.
If you are experiencing problems with your Navigation System, the Lexus Enform services that utilize the
navigation such as eDestination, Destination Assist and Lexus Insider may not work, but Safety Connect services
will not be affected. If you are experiencing issues with your Navigation System, your Lexus dealer can help
diagnose the problem.
SAFETY CONNECT™ EMERGENCY ASSISTANCE BUTTON (SOS)
What happens if the SOS button is accidentally pressed?
The Safety Connect operator will answer the call. If there is no verbal response from the vehicle's
occupants, the operator will dispatch emergency personnel to the vehicle location. In the event
the button is accidentally pressed and the vehicle's occupants are safe and able to respond,
they can push the button again to cancel or have the operator end the call, and no emergency
personnel will be dispatched.
Can a customer request destination services by pushing the SOS button?
No, SOS is a priority line for emergency situations only. If a customer asks for Destination Assist,
they will be kindly told how to request destination services.
SAFETY CONNECT™ STOLEN VEHICLE LOCATION
What do I do if my vehicle is stolen?
With Safety Connect, the customer must file a stolen vehicle report with the police. Once filed,
Safety Connect will initiate tracking of the vehicle and report the location to the police.
If my vehicle is stolen and the battery runs down or is disconnected, is Safety Connect still activated for the locator to work?
For Safety Connect to work, it must have battery power. Backup battery is included on select vehicles where the
location of the main battery is vulnerable to damage in a severe crash.
If my vehicle is in a bad cell area, will the system work?
Safety Connect works on one of the nation's largest cellular providers that also has roaming
agreements with other carriers. In addition, Safety Connect's external
antenna and retry (redial) process may connect when a customer's cell phone will not. If there is
no coverage from either the primary or secondary cellular source, Safety Connect will not work.
eDestination may not work in areas with limited data cellular coverage.
SAFETY CONNECT™ ENHANCED ROADSIDE ASSISTANCE
I already receive Lexus Roadside Assistance with my current Lexus vehicle, how is Lexus Enform Enhanced Roadside Assistance different?
Safety Connect offers Enhanced Roadside Assistance, which provides your vehicle's GPS coordinates
directly to your Safety Connect response center agent and to Roadside Assistance.
LEXUS INSIDER
If I choose to receive the Lexus Insider articles, will I have to listen to every message Lexus sends?
No. When a new Lexus Insider article is available, a notification will appear on the navigation screen when the
vehicle is first powered on. While it is on-screen, you can choose to ignore incoming messages.
If you select "Ignore," the new article will not play, but will be saved to your articles list.
You can also customize your Lexus Insider settings at your convenience through your navigation screen,
including deciding to opt in or opt out of receiving Lexus Insider articles or to receive or stop receiving new
article notification. If you elect not to receive notifications, you can still check to see when new audiocasts
have been received by visiting the Lexus Insider menu. Refer to your
Lexus Enform User's Guide
for detailed instructions or to view a tutorial video on the Lexus Drivers site,
click here.
What topics will be covered in the Lexus Insider audiocasts?
Based on our extensive Lexus customer research on Lexus drivers' key interests, Lexus Insider messages will
focus on topics selected by our drivers to be the most appealing, informative and entertaining.
Lexus Insider audio cast topics may include:
- Exclusive partnerships that provide special benefits exclusively to Lexus owners
- Vehicle technology insights, with tips on your specific model of Lexus vehicle and its capabilities (how to program a Bluetooth® phone or how to operate the new voice-command feature, for example)
- Travel destinations with downloadable Points of Interest (POIs)
- Short clips from select Lexus magazine cultural and lifestyle articles such as:
- Audio fiction
- Music samples of featured artists
- travel and tour guide info (also with downloadable POIs)
How frequently will Lexus Insider audiocasts be sent to me?
Lexus anticipates sending approximately 1-4 audio casts per month on a variety of topics. Since this is a new
service, we are taking a careful, deliberate approach to enhance the driving experience of our Lexus owners.
Is there a way to access these audio casts outside of the vehicle?
Not at this time. However, an archive of Lexus Insider audiocasts will soon be
available on the Lexus Owner's website at LexusDrivers.com.
Is there a fee associated with the Lexus Insider service?
No. Lexus Insider is a complimentary service on Lexus vehicles equipped with Lexus Enform. There is no charge to you.
You can also opt out of the Lexus Insider service, should you desire to do so.
How do I stop my Lexus Insider messages from playing?
On your radio, press the Power button to turn audio off or the Mode button to change the activity to CD,
AM/FM or any other audio-related feature.
Can I send my own audio message to Lexus Insider?
Not at this time.
How do I see my Lexus Insider messages?
If your Lexus Insider new-article notification setting is on (default option), a pop-up notification
will display on your navigation screen for approximately six seconds when the vehicle is first powered on.
While it is onscreen, select "Listen Now" to play your new article.
To view or play previously downloaded articles if you have a Remote Touch controller, select "Menu" button on the side
of the Remote Touch controller, then select "Info. Phone" from the "Start" screen. Select "Lexus Insider" from your
"Information" screen, and the Lexus Insider screen appears with a listing of your downloaded articles.
To view or play previously downloaded articles if you do not have a Remote Touch controller, select the "Info.Phone"
hard button on the navigation console. Select "Lexus Insider" from your "Information" screen, and the Lexus Insider
screen appears with a listing of your downloaded articles.
GENERAL
If I have Safety Connect, do I receive a discount on my car insurance?
In some cases there may be a discount on insurance, depending upon your purchased level of
vehicle coverage. Contact your insurance provider.
What is the PIN or passcode I selected during my enrollment used for?
The passcode is designed to ensure that only the primary or secondary subscriber can make changes to
your account. For your protection, you must provide your passcode to the response agent if you are calling
to report a stolen vehicle.
Do I use the same passcode to login to eDestination as the one that I signed up with at the dealership?
The passcode used to enroll at the dealership is not used to access eDestination. Access to eDestination requires
a valid LexusDrivers.com account and an active Lexus Enform subscription.
Tip: For easy-to-remember access, the passcode or PIN provided during enrollment should also be your LexusDrivers.com password.
If Safety Connect can track my vehicle, how will you protect my privacy?
The protection of our customer's information and privacy is paramount to Lexus. A Safety Connect vehicle can be
located with GPS if there is an airbag deployment or severe rear-end collision (the vehicle is not tracked in these
instances, only located to direct emergency responders). To activate stolen vehicle tracking through Safety Connect,
the Safety Connect response center must have a police report on file to ensure there is an actual theft involved.
The Stolen Vehicle Location feature is designed to locate a vehicle, not an individual.
You may order an amenity if you have purchased one of the following Lexus Pebble Beach® Special Edition vehicles: 2008/2009 ES 350, 2009 RX 350, 2009 SC 430 and 2009 LS 600h L. Only one amenity per special edition new vehicle purchase.
If you purchased a Lexus Pebble Beach® Special Edition vehicle, you may order your Pebble Amenity on this site. To place your order, register for this site if you have not already done so. To register, click Register in the log in box in the upper right corner. If you are already registered, log in. After registerting/logging in click My Lexus then Vehicle Summary. From the summary page, click Choose an Amenity. Then follow the instructions to complete your order.