Contact Lexus
Contact Lexus

The Lexus Customer Assistance Center
Lexus is committed to providing the highest level of customer satisfaction. We look forward to assisting you.

Phone: 1-800-255-3987
Monday - Friday, 6:00 a.m. - 5:00 p.m., PT
Saturday, 7:00 a.m. - 4:00 p.m., PT
Fax: 1-310-468-2992

P.O. Box 2991 - Mail Drop L202
Torrance, CA 90509-2991
Additional Lexus Support

Additional Lexus Support

Please call 1-800-255-3987 during the following hours:
Dealer Locator and Brochure Requests:
Online service available 24 hours a day
Customer Service Representatives available:
Monday - Friday, 5:00 a.m. - 9:00 p.m., PT
Saturday - Sunday, 7:00 a.m. - 4:00 p.m., PT

Roadside Assistance:
Phone: 1-800-255-3987 (Option 1)
Customer Service Representatives available 24 hours a day.

Lexus Enform with Safety Connect:
Phone: 1-800-255-3987 (Option 4)

Lexus Link:
Phone: 1-800-255-3987 (Option 5)

Lexus Financial Services
Please contact Customer Service with any questions regarding your vehicle financing.
Email Financial Services

Phone: 1-800-874-7050
Account information available 24 hours a day

Customer Service Representatives available:
Monday - Friday 8 a.m. - 8 p.m., EST

Lexus Vehicle Protection
Call us with your inquiries for vehicle protection products
Monday - Friday, 6:00 a.m. - 6:00 p.m., PT.

Extended Service Coverage: 1-800-448-1505
Credit Insurance Program: 1-800-445-8154
Guaranteed Auto Protection: 1-800-255-8713

Lexus Pursuits Visa® Card
Please contact us with inquiries related to your Lexus Pursuits Visa® Card.
Email Lexus Pursuits

24-Hour Card member Service: 1-866-877-4966
24-Hour Application Center: 1-888-777-5555